Cell phone login issue

ronmil · 6/7/15, 1:05 AM

While at TSS tonight I was posting from my phone then moved to another site. When I came back to IOW, I had to login again. I thought maybe this was happening because I was not near my home modem. At any rate, each time I access IOW on my phone, I have to enter my ID and password. Anybody have an answer as to what is going home? Thanks for any help,

Spi-nex · 6/7/15, 5:14 AM

Are you using a Chrome browser on your phone? Their latest browser is blocking a lot of things, including cookies needed for automatic logins (that I've read on tech sites).

ronmil · 6/7/15, 10:15 AM

Quote:

Originally Posted by Spi-nex

Are you using a Chrome browser on your phone? Their latest browser is blocking a lot of things, including cookies needed for automatic logins (that I've read on tech sites).

I use Firefox on my desktop, so I guess that is my default browser on the phone. I'm not that savvy on this phone yet

ronmil · 6/8/15, 7:30 PM

I am using Safari and the settings are correct according to the ATT store but it still logs me out every time! I'm at a loss! Help!

JMA1181 · 6/8/15, 7:36 PM

Do you have the box checked that says "Remember Me?" underneath the username and password box?

Are you using an iPhone?

ronmil · 6/8/15, 10:46 PM

Quote:

Originally Posted by JMA1181

Do you have the box checked that says "Remember Me?" underneath the username and password box?

Are you using an iPhone?

Yes, the box is checked, as it always has been. I'm using an iPhone 5.

ronmil · 6/8/15, 10:50 PM

I just tried again and it is still logging me out

wrtracing · 6/9/15, 12:22 AM

It sounds like something is clearing your cookies? That is all I can tell you because I have no idea how to fix it. Just a thought. Talk to a young Iphone wiz they can probably figure it out in seconds!

ronmil · 6/9/15, 12:42 AM

Quote:

Originally Posted by wrtracing

It sounds like something is clearing your cookies? That is all I can tell you because I have no idea how to fix it. Just a thought. Talk to a young Iphone wiz they can probably figure it out in seconds!

I thought I was talking to an iPhone whiz at ATT, but I don't think he knew his stuff. I'm going back tomorrow and try it again.

davidm · 6/9/15, 8:08 AM

Ron are you running the current iPhone OS 8.3? If you have an update available I'd try running the update it might clear the issue as it kind of does a hard reset/reboot when it runs.

6/7/15, 1:05 AM	#1 Cell phone login issue
ronmil Senior Member Race Count Last Year: 48 Join Date: Jul 2007 Posts: 18,480	While at TSS tonight I was posting from my phone then moved to another site. When I came back to IOW, I had to login again. I thought maybe this was happening because I was not near my home modem. At any rate, each time I access IOW on my phone, I have to enter my ID and password. Anybody have an answer as to what is going home? Thanks for any help, __________________ Ron Miller

6/8/15, 7:30 PM	#4
ronmil Senior Member Race Count Last Year: 48 Join Date: Jul 2007 Posts: 18,480	I am using Safari and the settings are correct according to the ATT store but it still logs me out every time! I'm at a loss! Help! __________________ Ron Miller

6/8/15, 7:36 PM	#5
JMA1181 Member Join Date: Jan 2011 Posts: 153	Do you have the box checked that says "Remember Me?" underneath the username and password box? Are you using an iPhone? _________________________________________________ Last edited by JMA1181; 6/8/15 at 7:38 PM.

6/8/15, 10:50 PM	#7
ronmil Senior Member Race Count Last Year: 48 Join Date: Jul 2007 Posts: 18,480	I just tried again and it is still logging me out __________________ Ron Miller

6/9/15, 12:22 AM	#8 Re: Cell phone login issue
wrtracing Senior Member Join Date: May 2013 Posts: 343	It sounds like something is clearing your cookies? That is all I can tell you because I have no idea how to fix it. Just a thought. Talk to a young Iphone wiz they can probably figure it out in seconds! __________________ WRT There is only one success - to be able to spend your life in your own way. Christopher Morley

6/7/15, 5:14 AM	#2 Re: Cell phone login issue
Spi-nex Senior Member Join Date: Dec 2009 Posts: 408	Are you using a Chrome browser on your phone? Their latest browser is blocking a lot of things, including cookies needed for automatic logins (that I've read on tech sites).

6/9/15, 8:08 AM	#10 Re: Cell phone login issue
davidm Senior Member Race Count This Year: 21 Race Count Last Year: 23 Join Date: Jul 2007 Posts: 12,509	Ron are you running the current iPhone OS 8.3? If you have an update available I'd try running the update it might clear the issue as it kind of does a hard reset/reboot when it runs.