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3/14/09, 9:15 PM   #1
An apology
Kevin Miller
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Join Date: Dec 2007
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I understand that our live feed is still unable to be viewed by a select group of people, this after assurances from our hosting company that any limitations were taken off. I do apologize, after there was no way for us to test the issue without having thousands of people on. While many of you are enjoying our free live broadcast, there are a select few unable to log in. I myself am having troubles tonight watching from home, so I share your frustration. Please have my commitment that this is a top priority for me to address and ensure we upgrade the quality of our offering to fans nationwide as the season continues. Thanks guys.
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Last edited by Kevin Miller; 3/14/09 at 9:17 PM.
 
3/14/09, 9:18 PM   #2
Re: An apology
LvnRacn
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I share your frustration from Wisconsin.
 
3/14/09, 9:19 PM   #3
Re: An apology
Charles Nungester
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When ya get it worked out, All will be well.
Wasn't complaining,
Have a nice evening
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3/14/09, 9:19 PM   #4
Re: An apology
VaDirt
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Thanks. I've been unable to watch it, but I do thank USAC for doing this, and hope it can get better. Especially for me, smack dab in the middle of Nascar country with nary a sprint car to watch.
 
3/14/09, 9:20 PM   #5
Re: An apology
#1Brad Kuhn Fan
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Quote:
Originally Posted by Kevin Miller View Post
I understand that our live feed is still unable to be viewed by a select group of people, this after assurances from our hosting company that any limitations were taken off. I do apologize, after there was no way for us to test the issue without having thousands of people on. While many of you are enjoying our free live broadcast, there are a select few unable to log in. I myself am having troubles tonight watching from home, so I share your frustration. Please have my commitment that this is a top priority for me to address and ensure we upgrade the quality of our offering to fans nationwide as the season continues. Thanks guys.
Apology accepted.hopefully this is the last usac race this year where i'll be at home trying to get video.:thumb
Have a great nite.
 
3/14/09, 9:27 PM   #6
Re: An apology
ClaytonYeley
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Join Date: Feb 2008
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Kevin, you put up with a lot of our crap (including myself sometimes). I appreciate all the hard work you and your crew do. Sometimes we just need something to complain about ya know, ha ha. Keep up the good work.:applaud:
 
3/14/09, 9:30 PM   #7
Re: An apology
ronmil
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I appreciate your efforts, Kevin.
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3/14/09, 10:06 PM   #8
Re: An apology
cmakin
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After a few refreshes, I got it. Last night, I tried to watch the Chico race, only to find that I had to subscribe to the feed. You have two things going for you; okay, three. Quality of the competitors, free feed and Dean Mills behind the camera. Obviously you know that this is a issue and will work to correct it. I can say that I was not able to log on in the past, but got on this time.

Thanks.
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3/14/09, 10:29 PM   #9
Re: An apology
Hclarke
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Join Date: Oct 2008
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Quote:
Originally Posted by Kevin Miller View Post
I understand that our live feed is still unable to be viewed by a select group of people, this after assurances from our hosting company that any limitations were taken off. I do apologize, after there was no way for us to test the issue without having thousands of people on. While many of you are enjoying our free live broadcast, there are a select few unable to log in. I myself am having troubles tonight watching from home, so I share your frustration. Please have my commitment that this is a top priority for me to address and ensure we upgrade the quality of our offering to fans nationwide as the season continues. Thanks guys.
Kevin,

You guys do a great job. As with anything it takes time to get it dialed in. I spoke with one of the USAC website techs last year at Lawrenceburg (sprint weeks). I gave him my card then and offered to help. You have a geographically diverse audience and your streaming solution needs a little more horsepower and engineering.

You guys run races; we engineer internet solutions.

Send me an email - we love working with the racing community and we do understand what a budget is about.

Have datacenter, bandwidth and some smart guys that are also racers/racing fans. We can fix your stuff.

henry_clarke@hotmail.com
 
3/14/09, 10:36 PM   #10
Re: An apology
YeleynSmoke
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Posts: 188
 

Kevin, Thanks for all your efforts and for recognizing the issue! Can't ask for more than that! Thanks again.
 
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