[t2media]

Turn 2 Media has been involved in live pay-per-view event broadcasting since 2007. Many of you know us from our Knoxville Raceway live streams and those early on know us from the Belleville Midget Nationals, Western World, etc. We currently have over 1000 hours of live internet video production under our belts. Besides doing our own live video, we have multiple clients that we work with to help them with their live video - whether with delivery, consulting, set-up, servers, networking, etc.

Racinboys has been a client of ours for almost 2 years now and we built out the backend of their website, have handled hosting and helped get them going with their own live video broadcasting. We have been involved, on some level, in every live broadcast they have done since their 1st event early 2013. They came to us regarding being a part of the Tulsa Shootout and Chili Bowl broadcasts and we were honored to be involved.

For these Tulsa events the Racinboys have been in full control of the production, cameramen, announcers, direction, etc. We were brought onboard to handle the website coding of video pages and buy pages, live stream delivery, archives, server configurations and tech support.

What happened on Weds night was an extremely unique situation, a sort of perfect storm of events regarding the publishing of the stream file. It was a very complex and complicated issue that took some time to troubleshoot its origin. We had our network partner engineers onboard during the problem to troubleshoot as well and as we dug deeper into the situation the cause was located, corrected and we came back and ran the (2) B-Features and the A-Main without issues. We hope many of you hung in as the A feature was a great one.

We at Turn 2 Media worked past 4:00am on changes and testing and we were back at it at 8:30 this morning so this very rare issue would not occur again. In reading thru log files, it seems the issue wasn't as bad as originally thought and effected 1/4 to 1/2 of those watching. We are confident this specific sequence of events have been corrected and will not occur again.

A bunch of people jumped to conclusions as to what was happening and blamed over selling the event and crashing the system, network, servers, etc. That 100% was not the case. We built out a very special 4 server system for the Racinboys to handle the event, this is the same configuration we designed for our own Knoxville Nationals broadcast. We have real-time server monitoring in place, and not once did the server CPU's show more then 18% usage. The network did not crash either, our delivery partner has handled some of the largest live streams in history including the Olympics, Final Four and Michael Jackson's Memorial Service.

We, at T2Media, wanted to take the time to speak out and clear the air on what happened, our involvement in the event and how things have been addressed for the remainder of the week's broadcasts. We hope you continue to support the live broadcasts and watch some of the great racing coming out of the Expo Center in Tulsa.

Thanks much for your time,
Turn 2 Media

[The Riz]

Thuresday was perfect! But wednesday was a joke and was handled poorly. The chat was filled with complaints and I send an email and I get a response that there were no problems...but then the tune changed and there was a problem on your end! People may overreact but they put thir money upfront and we have all been burned. The result was a great stream last night and I didn't see the complaints!

[luckybuc97]

Not ONE issue last night.