[Kansasdirtfan]

I had the same experience as most on here have indicated: perfect Friday night, not so much last night. Lost my Roku feed and contacted FloSports customer support fairly early in the airing, received their acknowledgement, but didn't actually get a response until well over an hour later. By then I was watching on my iMac. I get that this was their first weekend, and am willing to give them a pass, especially since Friday night was so well done. Bugs happen, that's just the nature of the beast. But what I'd like to see happen is for FloSports to contact the announcer's booth and have Sean let those of us who are trying to watch, and wondering what's going on, know that they're experiencing difficulties. Then give the viewers some guidance on an alternative solution if one is available. It's called communicating on purpose, and it's great for customer satisfaction. Compared to my previous experience (speedshifttv) FloSports' customer support needs to improve by speeding up their response time. Also, I've had an issue trying to resume watching some of their replays ever since I went with the Roku, and have yet to get a solution from them.