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Gas City / OConnors
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hoosier race fan
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7/9/16 10:46 AM
Originally Posted by
david mitchell
:
Brent, you miss the point . It is about making the sport better. Look at the demographics at any Sprint Car race. The crowd is an older crowd. You have to adapt in the business or entertainment industry. Auto racing is both.There were a group of people last night who were attending their first race. I talked to them this morning. They enjoyed the race, but as far as concessions, rest rooms, etc. they could not believe it.I hope they return to Gas City or any other track for that matter.I fear they won't.I don't have the answers, but I see the facts. Just by the posts this morning I feel a lot of people did not enjoy their experience last night. In the business world when you get compliments it is a bonus. When you hear negative reviews when presented in a polite manner, you need to take a close look at your policies.
Nailed it. Promoters are quick to blame social media, but this is the true reason race tracks fail. Just look at how Gas City got into the situation it is in now. It went from one of the best weekly tracks in the Midwest to a track that is practically closed and up for sale. Social media didn't do that, poor management did. They catered to a specific group of teams and fans, which pissed enough people off that they stopped going. I see no problem with changing the policy of taping down seats, but in any business you need to be cautious about the manner in which you communicate those changes to your customers. Many of the ball washers here will see no problem with it, but obviously the way it was handled could have been better.
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