The seats weren't an upgrade, they were General admission also but with a much worse view. The refund thing is just for sarcasm, I know that will never happen. It was a great show and I love going to ORP, I just don't understand the logic behind moving people to one area to make it appear to be crowded for TV's sake. Had I known I would have to sit on the front stretch I would have spent a few more bucks and got reserved seats with a backrest and everything!