[Mud Packer]

Originally Posted by cfdrescue1 Not sure if anyone else has had this problem, so I'm kicking it out to everyone... The last week of September, I reserved a hotel room at the Holiday Inn Express, just down the street from the track for Thurs-Saturday for the original dates for the DTWC. Upon seeing the weather forecast, and the rescheduled dates of Sat-Sun, I decided to call last night to cancel our reservation because I wouldn't be able to make it. When I contacted the hotel, they said that the booking was non-refundable, due to reserving the room so far in advance (due to some special rate they gave me, which wasn't much cheaper than the normal one). I can understand charging me for one night's stay due to the canceling the day before. I can even understand charging me for Thursday and Friday, if I were to come for Saturday and Sunday anyway (to hold the room). But regardless of rate changes, I don't think it's right not to refund due to a change in weather (outside any racer's control) and a postponement of an event. I was just wondering if anyone else on here is having issues with Holiday Inn Express, or any other area hotels on refunds for room bookings...? I can guarantee Holiday Inn Express won't be getting any more of my business, regardless of what city I'm in...

cfdrescue1,

Sorry to hear that you are experiencing this problem. However, I have started seeing a number of hotels doing this since the economy has turned. They will offer you a lower rate than normal but charge your card for the full amount right up front. If you read the fine print, it normally tells you that it is non-refundable. Did you book this online or by phone reservation? If you booked online, you should have had a confirmation number e-mailed to you with the rules and regulations concerning your reservation. I doubt that this will help but good luck on getting this conflict resolved.