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-   -   USAC - Bubba Raceway Park - PPV Instructions (https://www.indianaopenwheel.com/showthread.php?t=75301)

Michael Roth 2/21/14 11:10 AM

USAC - Bubba Raceway Park - PPV Instructions
 
Hello Everyone,

There have been a number of questions regarding the PPV event. In an effort to help clear up many of those questions, please read through following topics.

Do I need to Sign up for a subscription to purchase the PPV Event?
Access to the PPV Event DOES NOT require you to purchase a monthly subscription to USACRacing.tv

Where do I go to sign up for the event?

NON-SUBSCRIBERS:
If you are not a current subscriber please visit the following page:
http://www.usacracing.tv/NS-PPV_BubbaRacewayPark.html

SUBSCRIBERS:
If you ARE a current subscriber please visit the following page:
http://www.usacracing.tv/S-PPV_BubbaRacewayPark.html


What time does the PPV Feed Start and End?
The start time for feed for each night is 6pm.
The video stream will end at the conclusion of the races each night.

What is the Rain Out Policy?
In the event that a rain out occurs, you will be refunded the purchase amount for the night that was rained out.

If I pay for two nights, how do I view the third night for free?

A link is provided at the bottom of the signup web page to access the Free night. You must click on the link for the FREE night, otherwise you will be prompted to pay.


if you have any further questions, please post them to this thread and we will answer them as quickly as we can.

Thank you.

Michael Roth
USAC Media Director

Charles Nungester 2/21/14 4:24 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Litterally purchased night 2 ten minutes before it was called for tonight. Will it just carry over to the night three free link on Non Subscribers.
Or is there a refund and a purchase for night 3.
Everyone knows can't do a thing about the weather and looking on radar, It looks like Ocala got the worst cell crossing the state.
Thank you, for this thread, Guess it's gold rush and jim beam night. Everyone stay safe.

Thanks for any answers and the thread Michael. :)

gtownplowboy 2/21/14 5:54 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
My question is if we bought both nights will they refund night two and we still get night three for free? Or will we have to pay for Night 3? Thanks for being proactive and trying to keep things cleared up instead of keeping everyone hanging and not knowing. Quite a change in customer service,hopefully a new trend.

Michael Roth 2/21/14 6:32 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Hello Everyone,

With the unfortunate rain out tonight there are some questions regarding the PPV Event, see below for the answers to these questions.

Question: Can the payment for Night 2 be transferred to Night 3?

Answer: Our PPV billing system does allow for us to transfer payments from one event to a different event. If you would like to watch Saturday Night, you will need to purchase it in the same manner that you did Night One and Night Two. Any one who purchased Night Two (Friday) will be refunded the charges on your billed Credit Card.

Question: Will Saturday Night still be Free?
Answer: Saturday Night will not be available for free viewing, you will need to purchase to view.

Regards,

Michael Roth
USAC Media Director

Millsvideo 2/22/14 5:39 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Tonight's PPV Live Video Stream of the "Bubba Army Winter Dirt Games V" for USAC National Sprint Cars goes live at 6PM ET, 3PM PT. We will begin with a replay of Thursday Night's Season Opening event, in it's entirety, followed by live coverage of tonight's event. Tune in and see all the action from Ocala in one night at www.usacracing.tv….

Dean Mills
USAC Media

Charles Nungester 2/22/14 6:24 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Working now :)
I hope we can watch tonight. Keep trying

JCC 2/22/14 6:40 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Will a iPad work for purchasing and watching tonight? Also I have a Verizon jet pack. Will it be able to keep up? Thanks

Charles Nungester 2/22/14 6:50 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Ok, Im watching the replay, walk out, Come back, It says Subscription failed usaclive

I've tried everything, This on your end? 550pm

Ok, now I got usac banner, hoping its back up. Just like you guys, Im hoping this works, everyone stays safe yadda yadda :)

rrc 2/22/14 7:14 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
I came to broadcast time as I previously purchased....noting happening so I hit f5 for refresh.....now it looks like it wants me to buy it again asking for card info...???

boomer 2/22/14 7:35 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
trying to buy tonight, keeps saying usac tv not responding

hairracer44 2/22/14 7:39 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Quote:

Originally Posted by Millsvideo (Post 366387)
Tonight's PPV Live Video Stream of the "Bubba Army Winter Dirt Games V" for USAC National Sprint Cars goes live at 6PM ET, 3PM PT. We will begin with a replay of Thursday Night's Season Opening event, in it's entirety, followed by live coverage of tonight's event. Tune in and see all the action from Ocala in one night at www.usacracing.tv….

Dean Mills
USAC Media

Dean, sound quality for me is bad is it just me or is there something you guys can do to get it better. I have everything as as high as it will go and can hardly hear anything.

Koonzee 2/22/14 7:41 PM

Working fine tonight so far. But I do have 4 charges (roughly 80$) for both nights,now. Lol At least give 40$ extra to Nate Moore for gas. And buy Coach and Brent a beer.

Charles Nungester 2/22/14 7:45 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Quote:

Originally Posted by hairracer44 (Post 366404)
Dean, sound quality for me is bad is it just me or is there something you guys can do to get it better. I have everything as as high as it will go and can hardly hear anything.

That may just be the replay, I could barely hear Ozzy all night, Replay is same exact as it was

Charles Nungester 2/22/14 8:02 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Gone live 7pm audio much better

boomer 2/22/14 8:05 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
It is working now!!

Ryan Uhrick 2/22/14 8:08 PM

Anyone having video problems? The audio is fine but the video feed is taking forever to catch up

JON'S MOM 2/22/14 8:12 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
I paid monthly and Iam unable to see Thursday and nights show
What am I doing wrong?
HELP

Ryan Uhrick 2/22/14 8:17 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Quote:

Originally Posted by Ryan Uhrick (Post 366411)
Anyone having video problems? The audio is fine but the video feed is taking forever to catch up

Opened it up in a new window and it's fine now

Michael Roth 2/22/14 9:44 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Ipad and iPhone users, this feed is Desktop devices only.

Michael Roth 2/22/14 9:47 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Is anyone experiencing any issues at this time?

curtv10 2/22/14 10:16 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
I thought it was $14.99 for members, I logged in and it is showing $19.99 for tonight?

Thanks

Michael Roth 2/22/14 10:39 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
It is $14.99 for members.

Bushwacker 2/22/14 11:02 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
I'm a member and it charged me $19.99 and I was logged in. Used the S link but video is showing under NS. No biggie just info

duel 2/22/14 11:16 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
audio low, then not working. video grainy. commercials clear. Still happy I'm able to watch usac sprinters live.

SPIKER RACING PRODUCTS 2/22/14 11:33 PM

This is the worst ppv that ive ever paid for. Ive missed half the races because of screen freeze. They need to refund everything they charged for this garbage. Id be embarrassed if i had a broadcast that was this bad.

SP Motorsports 2/22/14 11:38 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Could it be something on your end? I haven't had any screen freezes all night. Video is sometimes grainy though.

SPIKER RACING PRODUCTS 2/22/14 11:46 PM

We checked everything good signal. Got road runner high speed.

jenthro 2/22/14 11:47 PM

Really grainy at times. Glad to see they stopped the flagstand and trackside cams. Worth $20..probably not.

Tim Clauson 2/22/14 11:51 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Feed is pretty good but have had 3 phone calls from people who are thinking they are watching tonight's A main right now ....

Michael Roth 2/22/14 11:57 PM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Some viewers have expressed issues with the feed freezing. We have had a few individuals express this issue and it all cases it was a Browser issue. The users experiencing the issue were using Internet Explorer.

All users with this issue were asked to use Firefox for their browser which resolved the issue for each of them.

If you are experiencing issues, please trying using Firefox.

Michael

Charles Nungester 2/23/14 1:18 AM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Had quite a few issues up till qualifying, Then just some audio low volumes and stuff wheich was fixed pretty quick. All the racing was fine, Grainy at times but got through it fine using Firefox. Im sure the grainyness wasn't on our end, I tried three browsers, all the same.

No complaints from me tonight.
Chuck

Michael Roth 2/23/14 1:23 AM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
Chuck,

Thank you for the response. We know what the issue is with the grainy picture is. It is related to a piece of equipment that we only had one of and no way to get another before tonight. We will resolve that issue before the next broadcast.

Thanks again for the feed back.

Michael

Dick Monahan 2/23/14 11:12 AM

Re: USAC - Bubba Raceway Park - PPV Instructions
 
I'm another happy customer, who is thankful things were late last night. Went out for a pizza, got a flat in a pothole, AAA was unresponsive, so changed it myself (probably first time in 25-30 years), didn't get back until after 9:00, figured I was too late. But, looked at the USACRacing twitter, saw the heats were just about to start, so quickly bought the show. Saw all but the first 3 laps of the 1st heat.

Now, what's next? Please let us know clearly before April 5th, when the season opens at L'burg. How much is the subscription? What's going to be included with the subscription? Will there be more PPV? Etc.


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