The Truth about the Winchester Ticket Experience
 

I am the race track official who "BigBudMan" talked about. It is very simple, he tried to use a rain check from the Thursday Night USAC race (a race that was NOT rained out). His ticket was a green adult ticket, # 860338. I know because I have still have it, he did not want it after I explained his ticket was not a valid rain check. Hundreds of people exchanged their yellow adult tickets for tickets for future events or even got refunds by mailing them in. (Those yellow tickets are number 767014-767807).

Winchester Speedway has no interest in taking anyone's money, and have always, and will always, refund money from shows like that one that are completely rained out. Any race track would not be in business very long if they gave refunds or exchanges for rain checks FROM EVENTS THAT WERE RUN AND NEVER RAINED OUT.

I could tell that "BigBudMan" was disappointed, but what are you supposed to do? The hundreds of other people that brought the right rain check back or sent in for refunds can easily testify to the fact that they were treated more than fairly. In fact, numerous times we exchanged them for other "lesser value" events and handed money back through the window (and I've been to other tracks where that doesn't happen, you just get the lesser value ticket).

Anyone holding one of these rainchecks can still use them or get a refund by contacting the speedway.

That's the tough thing about this side of the business...you try to be fair and you get thrown under the bus. If I hadn't come on here, you would have never heard the whole truth about his experience. Isn't it amazing when you hear the other half of the story.

I'm not interested in casting any stones at "BigBudMan"...I'm just here to protect the integrity of Winchester Speedway. I believe he made an honest mistake, by bringing the wrong ticket stub. I believe he was embarrassed when I showed him the paper work from the rain-out and the completed Thursday USAC show (which is what his ticket stub was ultimately from). Its just a shame that he was going to make Winchester's intrigity pay for his mistake, by coming on here and unjustly bashing us.

Keeping race tracks open by doing things the RIGHT way is already hard enough, getting ripped for something thats not right makes it even harder.

I encourage you all to support your local race tracks, especially the one's that try to treat you fairly.

I also encourage anyone to contact me directly through winchesterspeedway.com or craracing.net about this or any other issue.

Thanks,

R. J. Scott,
CRA/Winchester Speedway

Re: The Truth about the Winchester Ticket Experience
 

Two sides to every story, aren't there?

And the fact that the Winchester official posted on here, giving us his name, his version of the story, and how to deal with the situation in the future, says a lot about him and his representation of the track.

Thanks for posting your point of view and offering solutions........

Re: The Truth about the Winchester Ticket Experience
 

Two sides to every story....wow come to work with me for a few days!

Good job explaining the problem, and you will not see any of my money in the near future....I dont do pavement is all LOL

Re: The Truth about the Winchester Ticket Experience
 

Well, I do like pavement. There's not enough USAC on pavement to suit me. I want more.

I have always been treated fairly at Winchester Speedway. I have been going since 1955. Thanks for the hospitality.:thumb

Good job Winchester and here's hoping for some midgets there in '09 in addition to Sprints.

Re: The Truth about the Winchester Ticket Experience
 

Thanks R.J. for coming on the board and explaining exactly what happened. I have been going to CRA events for a long time and both R.J. & Glenn Luckett are quality people. When I heard that they took over the promotion of the Winchester Speedway I was glad that they were being given a chance to help revive the grand ole dame. They both work very hard to try to bring the paying customer a quality show. Without them stepping forward, Winchester Speedway might still be closed or worse. I hope to see more of USAC and other types of open wheel racing at Winchester. Just a suggestion R.J., how about a ISMA or MSA show?

Re: The Truth about the Winchester Ticket Experience
 

sounds like i grabbed the wrong color also! it was a great day and i hope to see more usac at Winchester in 09.

Re: The Truth about the Winchester Ticket Experience
 

We were just talking about an ISMA show for next year...funny you should mention it!

Re: The Truth about the Winchester Ticket Experience
 

Originally Posted by R. J. Scott:
I am the race track official who "BigBudMan" talked about. It is very simple, he tried to use a rain check from the Thursday Night USAC race (a race that was NOT rained out). His ticket was a green adult ticket, # 860338. I know because I have still have it, he did not want it after I explained his ticket was not a valid rain check. Hundreds of people exchanged their yellow adult tickets for tickets for future events or even got refunds by mailing them in. (Those yellow tickets are number 767014-767807).

Winchester Speedway has no interest in taking anyone's money, and have always, and will always, refund money from shows like that one that are completely rained out. Any race track would not be in business very long if they gave refunds or exchanges for rain checks FROM EVENTS THAT WERE RUN AND NEVER RAINED OUT.

I could tell that "BigBudMan" was disappointed, but what are you supposed to do? The hundreds of other people that brought the right rain check back or sent in for refunds can easily testify to the fact that they were treated more than fairly. In fact, numerous times we exchanged them for other "lesser value" events and handed money back through the window (and I've been to other tracks where that doesn't happen, you just get the lesser value ticket).

Anyone holding one of these rainchecks can still use them or get a refund by contacting the speedway.

That's the tough thing about this side of the business...you try to be fair and you get thrown under the bus. If I hadn't come on here, you would have never heard the whole truth about his experience. Isn't it amazing when you hear the other half of the story.

I'm not interested in casting any stones at "BigBudMan"...I'm just here to protect the integrity of Winchester Speedway. I believe he made an honest mistake, by bringing the wrong ticket stub. I believe he was embarrassed when I showed him the paper work from the rain-out and the completed Thursday USAC show (which is what his ticket stub was ultimately from). Its just a shame that he was going to make Winchester's intrigity pay for his mistake, by coming on here and unjustly bashing us.

Keeping race tracks open by doing things the RIGHT way is already hard enough, getting ripped for something thats not right makes it even harder.

I encourage you all to support your local race tracks, especially the one's that try to treat you fairly.

I also encourage anyone to contact me directly through winchesterspeedway.com or craracing.net about this or any other issue.

Thanks,

R. J. Scott,
CRA/Winchester Speedway

Thanks for doing a great job explaining that, the same story I got that day. I left the ticket with you to remind you how you handled the situation. I was not confused ,I have had the same ticket all year in the same spot. It is a shame thats how you address a customer complaint, that was the point all along. So again great job resolving the problem. Sincerly Brent Furay aka BIGEBUDMAN

Re: The Truth about the Winchester Ticket Experience
 

Re: The Truth about the Winchester Ticket Experience
 

Originally Posted by R. J. Scott:
We were just talking about an ISMA show for next year...funny you should mention it!

R.J.,

I only get to see the stars of the ISMA series a couple of times per year. I try to attend Winchester events as often as possible and I would love to see a supermodified show at the speedway. Their show at Toledo with the AVSS series is always a hit and unfortunately this year it was rained out and not rescheduled. I hope you can get this accomplished. Keep up the good work.:thumb