Originally Posted by racinstacie (Post 27737)

Had to call back today as I hadn't received my call back that I was promised. Today I got a $15 credit for the difference some of us were advertised vs. what we were charged. She was nice and apologized but still said she didn't know what went wrong. They handled the situation well today! That's the way to keep me happy - good luck to the rest of you dealing with this situation! Remember - go in with the gloves up and that's what your are going to get is a fight! Instead kill 'em with kindness - that's what I did today and it worked!