Bell helmet customer service

zeromotorsports · 7/30/12, 4:51 PM

I give them an A+. they just earned my buisness for life

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mscs20 · 7/30/12, 6:59 PM

And remember the Gold Crown last fall when you needed me to check your oil filter nunber? :-)

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zeromotorsports · 7/30/12, 7:50 PM

Yes, yes I do. Thank yo

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midget96 · 7/31/12, 8:34 AM

Bell Helmets is ALL my boys wear. Thanks Toni for all the help.!!!

Also Steve has been very helpful on the phone when we had questions. !!! Actually that reminds me, I need another helmet!

TQ29m · 7/31/12, 8:41 AM

Speaking of Bell Helmets, was there ever any resolution to that big broohaw about helmet straps coming loose, early this Spring? Figured by now, someone would have fessed up, and taken Bell out of the blame list, I was one of the first Bell helmet dealers in Indiana, when they came East, and moved a factory to Illinois, with the Vetter Company, sold a lot of helmets, still think Bell is Tops! Bob!

mscs20 · 7/31/12, 8:55 AM

Quote:

Originally Posted by midget96

Bell Helmets is ALL my boys wear. Thanks Toni for all the help.!!!

Also Steve has been very helpful on the phone when we had questions. !!! Actually that reminds me, I need another helmet!

Call me @ 217-766-7889 and I'll fix you up! ~Steve~

Bob
Regarding Mark Perry's helmet; the straps not fastened when he went out on the track. It happens. But his helmet was replaced with a new one and life rolls on. Everyone is happy. Again, customer service.

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zeromotorsports · 7/31/12, 9:23 AM

Steve is that your cell?

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mscs20 · 7/31/12, 9:31 AM

Quote:

Originally Posted by zeromotorsports

Steve is that your cell?

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Yes. Call anytime.

TQ29m · 7/31/12, 9:50 AM

Quote:

Originally Posted by mscs20

Call me @ 217-766-7889 and I'll fix you up! ~Steve~

Bob
Regarding Mark Perry's helmet; the straps not fastened when he went out on the track. It happens. But his helmet was replaced with a new one and life rolls on. Everyone is happy. Again, customer service.

Posted via Mobile Device

Good, that's the way it looked to me, glad to hear it wasn't a helmet fault, just a guy in a hurry! Thanks!

K9Racer · 7/31/12, 3:30 PM

Went to Bell to have a helmet checked out several years ago, similar results. Every person that I encountered treated me very special. They replaced much more than I had asked them to check and pleasantly sent me on my way. Steve Thomas has helped me since. Great guy and a great product. Also, every time I have been to Hinchman, you are treated like royalty. It is good to have businesses That still know how to treat customers!

Ray

7/31/12, 8:41 AM	#5 Re: Bell helmet customer service
TQ29m Senior Member Join Date: Aug 2008 Posts: 6,242	Speaking of Bell Helmets, was there ever any resolution to that big broohaw about helmet straps coming loose, early this Spring? Figured by now, someone would have fessed up, and taken Bell out of the blame list, I was one of the first Bell helmet dealers in Indiana, when they came East, and moved a factory to Illinois, with the Vetter Company, sold a lot of helmets, still think Bell is Tops! Bob! __________________ "Being old, isn't half as much fun, as getting there"! Ole Robert I!

7/30/12, 6:59 PM	#2
mscs20 Senior Member Join Date: Aug 2007 Posts: 963	And remember the Gold Crown last fall when you needed me to check your oil filter nunber? :-) Posted via Mobile Device

7/30/12, 7:50 PM	#3
zeromotorsports Senior Member Join Date: Oct 2010 Posts: 634	Yes, yes I do. Thank yo Posted via Mobile Device

7/31/12, 9:23 AM	#7
zeromotorsports Senior Member Join Date: Oct 2010 Posts: 634	Steve is that your cell? Posted via Mobile Device