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Reply  Indiana Open Wheel > Mini-Sprint Classifieds > Ordered from speed parts?? I Need Radius Rods
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5/6/15, 4:05 PM   #1
Ordered from speed parts?? I Need Radius Rods
46901
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Join Date: Mar 2015
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A few weeks ago I ordered 5 - 3/4 x 15 inch and 4 - 1/2 x 12.5 inch radius rods from Speed Parts. Today I find out that they CANCELLED my order because when I learned that I'd be waiting 2 weeks for my parts (after I had them 2 day shipped to me) which I found out the day they should have been delivered when I called them. The guy who has the personality of a sack of hammers cancelled my order because in my frustration I said "that's fine" and got off the phone to continue working on whatever I was working on. Seriously unorganized is my experience with Speed Parts. SO if anyone is making radius rods PM me needing them PDQ.
 
5/6/15, 5:32 PM   #2
Re: Ordered from speed parts?? I Need Radius Rods
bobbyd
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Call me

913-768-1017

Bob Douglas
 
5/6/15, 6:53 PM   #3
TFortune39
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I order mine from rod end supply and have always gotten them in a timely manner.
 
5/6/15, 7:23 PM   #4
Re: Ordered from speed parts?? I Need Radius Rods
46901
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Mr Douglas is more than helpful. Will have everything I need on its way soon!
 
5/6/15, 9:22 PM   #5
Jrp4554
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Wow. That's sad to hear. It wasn't like that when Larry owned it.
 
5/6/15, 9:43 PM   #6
rmbracing
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I have tried to reach them at least a dozen times over the past year and have never gotten a return call. Don't understand how anyone can stay in business with that kind of customer service
 
5/6/15, 10:05 PM   #7
Re: Ordered from speed parts?? I Need Radius Rods
46901
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Join Date: Mar 2015
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The woman I spoke with today was apologetic, she was kind and I must give credit to that. However it abruptly changed when I was accused of hanging up on who I assume is her son resulting in the cancelling of my order. I did have to hang up while on hold for Mr. Douglas but I think an 84 year old grand mother trumps race car parts! haha
 
5/6/15, 10:10 PM   #8
Re: Ordered from speed parts?? I Need Radius Rods
SteveB31
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Join Date: Nov 2009
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Call Rod end Supply. I ordered some Monday AM via fax, and they arrived Wednesday AM as always. Rod end Supply makes them stocks them ,and supports open Wheel racing. No BS- just get your parts and they have good parts.
 
5/6/15, 10:19 PM   #9
Re: Ordered from speed parts?? I Need Radius Rods
46901
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Race Count This Year: 8
Join Date: Mar 2015
Posts: 29
 

I called rod end supply after 5 o'clock and the guy was more than helpful. Will be doing ALL the business I can with this man. Great service.
 
5/7/15, 8:35 AM   #10
Re: Ordered from speed parts?? I Need Radius Rods
bobby01
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Rod End Supply in my opinion is the only place to buy tubes. Besides rod ends(having every configuration know to man kind) swedge tubes he has a wide array of other quality products like torsion bars and levers, birdcages and bearings and a big list of other race hardware. Great products, first class service and a guy with a company that really supports all racing.
Bobby Layne
_________________________________________________
Last edited by bobby01; 5/7/15 at 8:46 AM. Reason: I can,t spell.
 
Reply Indiana Open Wheel > Mini-Sprint Classifieds > Ordered from speed parts?? I Need Radius Rods


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