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They always get back to me in a timely manner. I've asked them about the ability to rewind a live stream (like a dvr does, and like I used to be able to do) and they always reply that they are working on it. I'm hoping that they can restore this functionality as it's useful when I can't watch a stream from the beginning. That's my only complaint with the Flo product besides the spoilers when searching for replays. I'll never understand why they feel the need to do that when we've already purchased the product.
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